Post by account_disabled on Feb 28, 2024 0:21:24 GMT -6
I woke up early Sunday morning and found on my phone a charge to my credit card of about $250 from Facebook. Surprised, as I didn't have any active operations at that moment, I checked and actually found two advertisements active on my Facebook business profile. Advertisements for women's handbags discounted at 70%, spread through my Instagram account, linking to Thai and American sites. The advertising was active on Instagram (if you want to advertise on Instagram you must do it with a Facebook account). facebook-problem-02 The fraudulent advertising of which I was a victim BLOCK EVERYTHING Once I realized that my Facebook Business account had been hacked and that two day campaigns had been activated, I obviously blocked them.
I changed my Facebook password; I heard from the bank who advised me to block the credit card, which I did. I immediately started reporting the matter to Facebook. But I have to say that: It is not at all easy to understand where and who Nepal Phone Number to contact Facebook for fraud, even for those who have a business account. For two long days I had no response to my reports. An eternity, in digital business. Normally, the start of a campaign on Facebook, and the consequent invoicing, involves an avalanche of warning emails, which however did not happen in this case; that is, I have not received a comma of warning from Facebook about "my" outgoing and debited adverts. Only on Tuesday was I advised to have a chat, in which "Giovanna from Facebook",
ALL REFUNDED Fortunately, the following day I received a positive response from the "investigation team", and on Friday I obtained a refund of the entire amount expressed in dollars, which in the meantime having fallen compared to the euro, resulted in a missed refund of €6. I had no further information on the violation circumstance from Facebook. Having closed the matter, I decide to sin and think something bad. I highly doubt that someone guessed my Facebook login and password (which I think were quite secure), that they broke in and manually activated random ads, avoiding sending confirmation emails. Instead, I am thinking of the unspeakable possibility that Facebook's ad servers were hacked, and the ads were activated through automatic programs, assigning a random account for payment, namely mine.
I changed my Facebook password; I heard from the bank who advised me to block the credit card, which I did. I immediately started reporting the matter to Facebook. But I have to say that: It is not at all easy to understand where and who Nepal Phone Number to contact Facebook for fraud, even for those who have a business account. For two long days I had no response to my reports. An eternity, in digital business. Normally, the start of a campaign on Facebook, and the consequent invoicing, involves an avalanche of warning emails, which however did not happen in this case; that is, I have not received a comma of warning from Facebook about "my" outgoing and debited adverts. Only on Tuesday was I advised to have a chat, in which "Giovanna from Facebook",
ALL REFUNDED Fortunately, the following day I received a positive response from the "investigation team", and on Friday I obtained a refund of the entire amount expressed in dollars, which in the meantime having fallen compared to the euro, resulted in a missed refund of €6. I had no further information on the violation circumstance from Facebook. Having closed the matter, I decide to sin and think something bad. I highly doubt that someone guessed my Facebook login and password (which I think were quite secure), that they broke in and manually activated random ads, avoiding sending confirmation emails. Instead, I am thinking of the unspeakable possibility that Facebook's ad servers were hacked, and the ads were activated through automatic programs, assigning a random account for payment, namely mine.